Wednesday, November 21, 2007
First video blog
So I've taken to video blogging and here is my first post:
Also, you can find me on Twitter where I'm micro-blogging my day.
Labels: blog, charity, givemeaning, philanthropy, video
Thursday, August 30, 2007
The Year 2017 - What a letdown
For those of you coming from the Giving Carnival that don't know me, I started GiveMeaning.com three years ago as a place for individuals and organizations to post project-specific appeals and provide donors with hassle-free, tax-efficient way to contribute and "evangelists" the means by which to promote the fundraising appeal online within their social networks.
The last time I contemplated the future, it was in 4th grade and I was convinced that by 2001, we would all personal robot assistants and flying cars. Humbled by my lack of prescience, I haven't sought to prognosticate since.
Let's see... In the year 2017, Bob Geldof will turn 65 and it will be two years after the Millennium Development Goals' first major milestone. I predict that Bob Geldof will launch the "Blue" campaign, rallying senior citizens to donate their "blue hair special" discounts to a newly formed organization called the Octagenarian Promise. But seriously folks...
I'm worried. Here's why:
1) Messaging & Delivery: First to delivery. In the early 1970s, it was inconceivable that a television ad could deliver a message in less than 1 minute. By the early 80s, that had dropped to about 45, by the mid to late 80s it was 30, and now it's conceivable to deliver a full message in 5 to 10 seconds. I'm the son of an English professor, I was a voracious reader until my late teens but now my eyes can't even stay focused on an entire newspaper or magazine article. This is not because of undiagnosed ADD but rather because of a "compression of messaging."
Now, when I advise consumer brands, I advise on how to embrace this compression of messaging because if the message of "buying this product makes you a happier/sexier/healthier person," that's all that's needed. But every fundraising campaign is also an awareness campaign, trying to actually inform and educate people.
I think education can still exist within hyper-compressed messaging but of all the
non-profits and other change-making groups I interact with, this issue is not a priority and for the most part, not on the radar at all. This is NOT just a problem for reaching today's generation 30 and under.
Absent making this a priority, I'm very concerned that many organizations will fail to earn their share of "conversational bandwidth" for both their organization and issue.
On messaging, take a look at this website for Camp Okutta and first click on the Shooting Range and then the Grenade Pit. What's incredibly sad is that when I saw the Shooting Range piece, I accepted it as reality that there was probably a kids camp like this somewhere in the US (sorry, but I envisioned this as "Blackwater for Kids.")
With "embedded reporting", pornography becoming mainstream, the content of the top-selling video-games, the rising popularity of characters like Nancy Grace and for that matter, Anderson Cooper, it's harder to shock us, to enrage us, to engage us. We now expect bad news, horrific imagery. We consume this unemotionally, disengaged. This means that our stories from the field are becoming "consumer news" in ways that don't provoke reaction in the same ways as before.
The problem is that if we in the non-profit sector "sink" to the levels of mass-media engagement, we're most certainly doomed but if we don't find a way by which to create our "content" in ways that people seek to engage, we're also in trouble.
2) Online fundraising risks becoming a victim of it's own success.
The more that online fundraising tools are embraced, the more likely that online fundraising (in most of its current form) will become less meaningful. In other words, the more emails we get from our social network, the more likely we are to see any appeal as "spam." When I started GiveMeaning three years ago, I made it clear that I didn't want to create a donor portal recognizing, that "most people don't wake up and think 'geez where do I want to give today?'" And I still believe that to be true. We're almost entirely fundraiser-centric, meaning that very few people come to our site looking to give away their money.
That said, I think one of the predictions I will boldly make is that we're going to see that online fundraising tools will plateau and perhaps even start a decline and that we'll start to see a rise in "donor-centric" sites.

This chart maps the popularity of five websites. Hugg, DonorsChoose, NetworkForGood, Kiva and Care2.com. The x axis displays the "traffic rank" (1 being highest) and the y axis is a 6-month plot of time. This graph shows that Care2.com (which has no online fundraising or donation functionality) leading the pack, followed by Kiva.org, then Hugg.com (a user-generated environmental news site), and then NetworkForGood (notice the "lumpiness" of website traffic") followed by a couple of big spikes for DonorsChoose during year-end and holiday season but falling-off after that.
For me, the future lies somewhere between Kiva and Care2. Kiva has managed to create micro-content that engages the small donor in repeat visits to the site and invests them in a specific outcome. Care2 is a site that provides news stories, discussion and other community tools to engage people around the issues they are most passionate about.
I see a migration from "reactionary" to "exploratory" in the online fundraising world where peer-to-peer funding will go from "asking" to "collaboration"
That's the direction I'm committed to taking GiveMeaning...
Lastly,the other point is that no organization should have to maintain a ten different profiles, accounts etc. The fundraising sites that are going to be still operating in 2017 are the ones that are publishing feeds from a central organization source. There will also be new "middleware" opportunities for vendors to manage donor communication but what is now called "Donor Relationship Management (DRM)" is going to be very different because it's going to be more about tracking all of these small micro-campaigns, both in terms of performance and media syndication.
So that's my vision. The only thing I'm pretty sure of is the Blue Campaign.
I think I might try a separate post on the actual fundraising industry but these are my thoughts on the future of online fundraising.
Labels: charity, fundraising, givingcarnival, philanthropy, The Giving Carnival
Thursday, May 17, 2007
Podcast episode 6 is up
This episode I start to address something I think we all need to be talking about a lot more: How the basic term "admin costs" have become so unfairly perceived by many donors, a perception that I readily admit project-oriented fundraising like what GiveMeaning does contributes to the negative perception around admin fees.
I also talk about my experience as a fundraiser using an online fundraising page at GiveMeaning and what I learned from the experience.
Anyway, have a listen and let me know what you think.
Labels: charity, fundraising, givemeaning, philanthropy, podcast
Thursday, May 10, 2007
An envoy appointed and a bit on CSR
I found this story within the news section of the GiveMeaning site.
It's long over-due and it will be interesting to hear Mr. Giujin's official statements.
In other news, I found this article through my Google Reader this morning talking about different approaches to Corporate Philanthropy. Though it is specifically referring to Australian companies, it's good reading for anyone in corporate philanthropy as it raises the question that I think needs more conversation around: "Are corporate donors dealing with the real needs of the sector or are they more inclined to fund high-profile, simplistic, and sometimes ineffective, feel-good projects?" is the question asked by Niall Mulligan.
The answer should be both and at first blush, it might seem unfair to generalize but I do see this distinct dichotomy that the author flags. There is a new breed of community engagement consultants who are emphasizing "high-touch" projects that can mobilize their client's employees in ways that a three-year capacity grant to a sexual assault centre can't do. When these high-touch projects are designed more around looking and feeling good then around an impact/investment ratio, there is cause for concern.
I've been harping on this theme all week - the "feel good versus the know good" which may in fact be the perfect play on words.
On point, I'll leave you with this link from - of all places - PerezHilton.com. It's a strange day when Clay Aiken has got something poignant to say about what was missing from Idol Gives Back"
Labels: causemarketing, charity, csr, idolgivesback, marketing, media, philanthropy
Tuesday, May 08, 2007
Abandon all hope, you who enter here
Anderson Cooper had tornado's and flooding in one part of the US and severe droughts in another part.
The Globe & Mail reported that despite massive gains in our economy, 1 in 8 children live in families under the povery line, and according to the same article, the instances of poor children are the same now in 2007 as they were in 1989, the year Canadians supposedly resolved to drastically reduce the number of poor children in Canada by 2000.
The likelihood of achieving anything close to the much-hyped Millennium Development Goals...
Meanwhile, somewhere in Africa, a white person takes pictures of little children, makes promises, the road to hell is paved with good intentions.
Say nothing of our culture, our priorities, what and who we worship, the pervasiveness of perverse and violent imagery that is truly warping our minds ...
Is all it futile? Probably. But it's my battle. I fight because it's what I consider worth dying for. The parts of Rilke that I read, I remember this (a horrible, bastardized paraphrasing): Writers write because they HAVE to write. They have no choice.
In answer to my earlier post tonight, there IS something wrong with mindless giving, with celebrity marketing, with all this complete and utter bullshit that has nothing to do with anything other than the marketing of a "feel good" effect.
If there's one group that shouldn't sell-out, it's those who are trying to save lives and change the world. Too bad. The path of least resistance is the road most traveled.
My pleasure, my inspiration comes from the crazies, the stupid, the irrational. They change the world. I will leave you with this.
Labels: charity, ideas, inspiration, philanthropy
Tuesday, May 01, 2007
Just in case anyone thought I was kidding...
-May-1,-2007_5-739528.jpg)
Here is a picture of the shoes I bought tonight for my 1 mile walk in women's shoes in Victoria this Saturday in support of Victoria Women's Sexual Assault Centre.
If you haven't donated yet, maybe this picture will compel you do so.
The pair of shoes I bought tonight are a sexy size-10 stiletto's. I'm either going to donate the shoes after the event to a women's shelter or sell them on eBay... Any one who can fit a size 10, email me if you want to place your bids today.
Labels: charity, fundraising, philanthropy, victoria, walkamileinhershoes, womensrights
New Podcast Up!
A few details to follow-up on from this episode:
[1:08] Here is the survey results I mentioned from Valleywag. I misspoke: Kiva was #4 out of 20.
[5:23] The guys I refer to can be found at GiveMeaning by clicking here
[7:17] The blog I refer to can be found here
[8:23] I was thinking about Ghana.
[11:30] Of course, the argument here about the "industry of aid" is that this is still economic stimulus for the local community. The point I didn't make clear was that this person's cynicism was the Westerners profit-participation in the aid-industry.
[16:12] I'm an idiot. I said "A Country like Africa." Africa is a continent not a country.
[16:58] Firm evidence I love to opine even when I know little about the subject at hand.
[17:07] Check out WorldOfGood here. Fair disclosure: They have advertised previously at GiveMeaning.
[24:29] Here is a link to the article submitted at GiveMeaning.
[32:33] I'm not talking about just "other atrocities" but any issue that needs the attention of the entire GiveMeaning community.
Labels: activism, charity, darfur, givemeaning, kiva, microfinance, microlending, philanthropy, podcast, sudan
Monday, April 30, 2007
Fast-Food Philanthropy? Idol Gives Back
Thanks for your post. I can only imagine the negotiations that went on behind the scenes between the orgs that are to receive this money and the producers of Idol Gives Back.
As is the case with many big appeals (e.g. Make Poverty History, Live8 etc), the actual highlighting of individual charities in a piece like Idol Gives Back would be fraught with the brand managers of those charities squabbling over how they are represented, worried that they would lose a percentage of the pie, as opposed to think about how the pie is increased from mass-media events like Idol Gives Back.
Idol is one of the most valuable pieces of television programming on the network, certainly much more watched than the late-night and weekend appeals put on by the big international charities.
The fact that IGB's appeal speaks and incites action amongst a group of people most likely not otherwise conscious of the plight of African Countries is indeed a good thing. And while it leaves people to get that "quick satisfaction" that placates their need to do more than "phone it in" the reality is that for many citizens, this is all they are capable of.
I have lamented the fact that most all big appeals have little to no meaningful feedback. Long ago, I coined the term "Return On Generosity" to refer to the fact that without this measure, most of us are unlikely to remain invested.
What's wrong with Fast-Food Philanthropy is that the producers have forgotten to include the "toy in the happy meal" that makes one want to come back and collect the other toys on my next purchase.
I hate ending on such a stupid analogy but hey, I'm hungry and I'm in need of some fast-food.
Labels: americanidol, charity, fundraising, idolgivesback, marketing, philanthropy
Friday, April 27, 2007
A day like no other
My policy is to try and meet with as many people who ask for my time as possible. And I must admit, sometimes I feel (especially with all the other demands on my time) that I should be more strict with my time but I've always believed that for every meeting that I feel misused my time..That it will all balance out.
A man called me last week saying he was from an African country and telling me that he was a survivor of torture and wanted to do some things back home for other survivors. He was scheduled for 10:30. Yesterday afternoon, a local Vancouver man called and said he had read some press on GiveMeaning and wanted to meet quickly just to learn more about what we do. I was more reticent to accept (not wanting to schedule anything that might make me miss my time with the team). I told Ruby (my assistant) not to agree to anything.
The man from Africa was late this morning. I was busy with a number of end-of-the-month issues so was happy to have the extra time. When he arrived at my office, I was still distracted with administrative tasks. I asked him to tell me his story. He apologized in advance, saying it was very difficult to tell his story. I started to focus in on him. As I did so, I noticed aspects of his physical appearance that made me think he had some physical disabilities.
Over the next two hours, he recounted his life from 2 years old to a man of 30 something. I had originally written an account of his story but have decided to delete it as I know I can't recount his story to you. What I can say is that this man sobbed through his life story, and saddened me with a story that filled me with hate, cynicism, and shock (in the truest sense that I was left without words, thoughts or even ability to respond to what I was hearing). This is a man that has been repeatedly tortured to inches within his life and harassed and intimidated even after fleeing his country and arriving in Canada.
This man came to me not asking for anything for himself but wanting to help people worse-off (I quite frankly can't even fathom how that's possible) than him, still living in his home country. He has every right to be entirely self-absorbed, tell his story to garner financial support for himself and his family and yet he's tenacious in his desire to support people who he feels need the support more than him.
I introduced this man to colleagues here at GiveMeaning who met with him separately to talk more about the specific project he wants to do back in his home country.
Ruby told me that the man who had called yesterday looking for "20 minutes" (I have never had a 20 minute meeting with a stranger in my life). I relented begrudgingly. Meeting with him would mean missing my time with the team but something in me told me I needed to meet with him.
By the time he came to the office, the team was leaving the office, leaving me to man the phones by myself. I apologized for having to interrupt our meeting but sitting in my office and listening to how I answer questions about the site is probably one of the best introductions to everything that GiveMeaning is. The more we talked, the more I wanted to say to this guy, in part because I was certainly robbed of my normal pretenses (i.e. armor) from the man I met in the morning.
In one of the phone calls that interrupted the meeting, I told someone about my fundraising page for Victoria Women's Sexual Assault Centre. At the end of my meeting, I ended the first meeting how I almost always end first meetings about GiveMeaning: "Hey, just go on the site and if you see something you like, make a donation or if you can't find something, submit a news story or your own project proposal." He responded by emptying everything he had in wallet on the spot. It ended up being $400. I was totally and completely floored.
The next meeting after that was a friend of someone who works here at GiveMeaning who , upon hearing about what GiveMeaning is all about, wants to create a free radio ad for us! By the time that I started my meeting with him, I was (and am still) emotionally run-down. The generosity of spirit that I am exposed to, and the serendipity that occurs in my life on an almost daily basis day chose to fully whack me over the head today.
I am incredibly blessed. For all who ask why I do what I do, the answers are above.
Labels: charity, givemeaning, grassroots, gratitude, philanthropy
Wednesday, April 04, 2007
First Podcast
or if you don't use iTunes, you can get it here
The interview was recorded with Gavin Hollett, one of the founders of Opportunity Aequa, a Victoria-based non-profit that has raised nearly $15,000 through GiveMeaning to build soccer fields and bring soccer equipment to kids in Ecuador.
I blogged about Gavin just before he left for Ecuador but had no idea that he and the team would do such a good job of blogging while in Ecuador.
Their project is the best example of delivering their donors a "Return On Generosity." Go to their page and click on the "Blog" tab and read through their almost daily posts.
The Podcast is the first of what hopefully will be a regular series of interviews of project founders on GiveMeaning. Please let me know what you think of the Podcast.
Massive thanks to Ryland Haggis of RedPilot for creating the Podcast!
Labels: charity, media, nptech, philanthropy, podcast, web
Monday, March 26, 2007
GiveMeaning's new site is launched
As most of you know, we here at GiveMeaning have been hard at work on a new version of the site since last September. We have codenamed this new site "SaveAnything" because one of the most significant new features of this site is that you can submit any news story that addresses something that needs "saving" to the site, tag the story based on what causes it's addressing and geotag the story (i.e. pinpoint the exact location of the story).
The original inspiration for GiveMeaning was from a news article that I read written by Christie Blatchford about a boy named Randall Dooney who was murdered by his father and step-mother. I was so shocked and horrified that this kind of abuse was known but not prevented in time that I wanted to DO SOMETHING about what I was reading. I went online but there was nothing I could easily find. While I spent hours looking (I wasn't working at the time), most people would spend a few minutes and if there was no gas to ignite that spark into action, it would just be a spark.
So now, there is a place where any news story in the world, no matter how local or global in context, not only can you raise awareness about that issue but by submitting a proposal, you can actually DO something about it, rate other proposals, see active projects that might match-up with the story and talk amongst a community of people that care about this news story. Later, we'll add other contextual relevance.
For the first time in many years, I've been able to apply my brain for new technology to my passion for philanthropy. When GiveMeaning first came onto the scene, it was an innovative use of existing technology for the philanthropic sector but it wasn't from a tech-execution perspective anything new. Here we have with this launch a number of new innovations that contribute to the general web world as well as the philanthrosphere.
A more thoughtful rating system
Most of the social bookmarking sites are strictly binary: You either agree or disagree on that story. On most social bookmarking sites, I find myself mindlessly clicking on stories based on a headline. Mindlessness will actually degrade a user's reputation on the site.
What we've done is created a real demand on the user to actually think about the story before rating it, knowing that it's not how many people have rated the story but how the community agrees with your rating of the story that influence your rating. In other words, we want people to submit a story that says "look, I feel that this a very important issue but the quality is rather week however it does detail the crisis in Darfur in a way that hasn't been covered before." You may rate the story's importance as a 5, its quality as a 2 and the informativeness as a 4.
Because we ask that when a new story is submitted, that the person submitting the story credit the actual writer of the story, the forth rating box is the "Source" rating which is scored by the credibility (based on past ratings) of BOTH the writer of the article and the person who submitted the story at GiveMeaning. Soon we will be able to show the actual ratings of individual writers and bloggers on an issue by issue basis (as determined by the GiveMeaning community).
Individual members of the community are not rewarded based on the number of stories they submit but rather based on their ability to be respected for their contributions and the accuracy of those contributions by the community at large.
This rating system is now applied across everything at the site. The reason I am excited about the rating system for new "proposals" and active projects is that it creates a feedback loop amongst the community to the "founder" of the proposal or project. Previously, if the community thought that the proposal addressed an important need but lacked detail and quality of the proposal, the proposal would likely just "die on the vine." Now, the feedback loop is there which will hopefully inspire project founders to think through how and what they present to the community in a new way.
The map feature is "just a mashup" of projects but is nevertheless very compelling visually. The ability to zoom-in on a tiny town in Malawi gives a whole new context to the project.
A new approach to tagging
We've developed a new collaborative tagging method for all media on the site that I really like. My big problem with leaving tagging something up to the person submitting the story is that this invites tag-spam and inaccuracies. I am guilty of bad tagging of my posts because I'm trying to tag based on what I think will get the most search-engine hits not what is actually most accurate for the story.
So what we've done is that as a logged-in user of the site, you have the ability to vote for the top 5 most accurate tags for that item. You can also "flag" tags that are either inappropriate or poorly submitted. As more people take time to tag the content on the site, the "related projects and proposals" will get a lot more accurate too.
Speaking of tags
The new search system on the site uses a combination of "Location" and "Cause" to help find things that interest you. So for example, by typing in Toronto, I see all the places near Toronto in the location cloud and in the "Cause" cloud, I see all the tags that have been submitted on content located in Toronto. Or, I can type in a tag like "womensrights" and see all the locations in the world where content has been tagged with that description.
We have a bunch of improvements and a new Q&A and About Us section that will launch in the next couple of days. Minor and major improvements will be made in the coming weeks. But I'm thrilled with this new release. We move away from being a site focused purely on "give money to this cause" and more of a place where you can come to find out about what's going on in your own backyard or about a community or cause that matters a lot to you.
Start submitting stories and let me know what you think!
Labels: charity, npotech, online, philanthropy, web, web2
Friday, March 23, 2007
She's due any minute now!
The entire GiveMeaning site will be brought down for 24-36 hours as we migrate to both the new source code and a whole new set of servers.
Look for the new site Saturday afternoon or evening.
To everyone who has contributed to its development, I am so proud of us! To all of our families and friends who have suffered through our stress and long hours, thank you!
To the community of GiveMeaning members whose feedback over the past two years have contributed to the genetic code of this new site, we are grateful.
To those of you that have no idea what I'm talking about, go to our new site anytime Saturday. We'll likely "soft launch" this for a week or so to figure out the response and then announce it to the world.
It's time to SaveAnything.
Labels: charity, innovation, npotech, philanthropy, saveanything, web, worldchanging
Saturday, February 10, 2007
For Pod 3
For Hugh Boyd's Pod 3
Add to My Profile | More Videos
Labels: africa, burundi, charity, nutrition, philanthropy, pod3, rwanda
Friday, February 09, 2007
Cowtown becomes Pigtown?

So this is what a snowflake looks like!
Anna and I are deploying the Valentine's Day Piggy Box Campaign in the Calgary area this year. From the moment that we touched down from the airplane, I immediately loved the vibe of Calgary. It has a homey feeling to the city and I feel like I am at home. The pace is really nice...no one's in a big hurry to get anywhere but it feels like everybody gets the job done.
I must admit that I have never been so cold in my life. As Anna and I walked from store to store, we had to weather the snow and the storm. My fingers felt like they were going to fall off from the frostbite that was setting in. But, thankfully, after walking in the snow for 6 hours a day, we got to go back to the hotel and go for a hot tub. The soak was my saving grace.
It has been an eventful time in Calgary, and a highlight especially for me, was meeting Evan and Gabe (the project founders for Have a H.A.A.R.T. - tinman.givemeaning.com). Their own personal passion and dedication to getting their project completed was inspiring. Anna and I had a great conversation with them about their project, charity and the whole world of giving.

I am heading back to Vancouver tonight and am already missing Calgary. Although I have felt like I have been in the Artic for a week, I will miss the warmth that I have felt from the city and the people.

Yes, Hannah this is what a snowflake looks like.
I was surprised to find out that Hannah is new to what most Canadians experience every winter and that is a whole lot of snow! I found myself thankful to be in the role of "Canadian Tour Guide" as I have lived in Alberta before and I was able to navigate the streets of Calgary with ease.
Our time spent in Kensington Market and along 17th Ave was well spent. Businesses welcomed our Pig-E-Boxes with great enthusiasm, typical of Calgary's reputation of being the "city of hospitality".
Calgarians even went to the extent of going along with "Where's Pig-E?",our version of "Where's Waldo?" last night at the pub. Hannah and I asked if people could casually place our Pig-E-Box in places around the pub. Please take a look at some of our pictures and see if you can find Pig-E.
All in all we are happy to say that our time in Cow Town was great fun...who knows maybe Calgary will soon be called Pig Town.
Labels: calgary, canada, charity, community, philanthropy, pig-e-bank
Tuesday, February 06, 2007
Giving Carnival - Do Donors Really Choose?
The topic he has asked us to speak to is that of "[Online] Resources For Donors," a perfect subject for a guy who runs the "leading social network for donors"
I hate reading blog posts that are more advertorial for someone's own site or service so while I will certainly explain GiveMeaning.com, the website I started two years ago, I will keep my evangelism of our services to a minimum.
I'll start by talking about my own frustrations as a donor, which was what lead me to start GiveMeaning.
The reality of it is that most of us don't wake up in the morning thinking about where we want to donate our money to. Online giving is not likely to become an online daily habit the same way CNN or TMZ.com (a sad admission of mine) is.
Geez, where am I going to give today?
For me, I'm someone who more often reacts to something I see in the news than pro-actively giving my money away. So three years ago, when I read a series of articles of a murder trial that made me weep with anger and pain, I resolved that I would do something meaningful to try to ensure the circumstances in which this little boy was killed would never happen in this Country.
The next day, I went online and tried searching for nonprofits in my community that were tackling child abuse both from an advocacy and government watchdog perspective and from a counseling and rehabilitation perspective.
Information at my fingertips? Overloaded or underwhelmed
The "first generation" of online donation portals (e.g. Network For Good) frustrated me no-end. Keyword searching brings either too many or too little results and then I'm left to read through pages of information trying to discern exactly what each of these nonprofits do. All in all, searching for "charity profiles" ends up almost always on unfortunate ends of the extreme: either way too much information or way too little.
Undeterred, I decided to "let my fingers do the walking" and placed calls to agencies that I found in the Phone Book. I couldn't get my phone call returned. And here's an important point. There are 1,000,000 nonprofits in the US. Hundreds of thousands in Canada. The ones I'm most interested in supporting are not the national agencies that spend millions of dollars on fundraising campaigns but the small, community-based charities that are often chronically underfunded.
An uneven playing field
Getting my phone calls returned, I later learned, was not because they didn't want to talk to me. It was that because of their lack of resources, the same person doing the fundraising was the one doing the counseling and managing the office. Forced to choose between a donor call that may never go anywhere and a traumatized child in need of immediate care, the decision is simple. But these organizations, the ones that I believe many of us donors want to donate to, if they can't identify themselves to us, how will we know to give to them? The answer lies unfortunately in the professional fundraising industry which presents a charity with the conflicting dilema of having to evaluate whether 40% of a semi-successful fundraising campaign is better than 100% of no fundraising campaign, only to draw the ire of donors who chastize them for high fundraising costs.
So if the "charity portals" under or overwhelmed, and I couldn't get my phone call returned, what then?
But before I tell you what I did, I should articulate my other frustrations, the issues that I believe we all share these days, and ultimately, I believe these issues are conspiring against our generosity at all levels of giving.
"Moving Me Up The Ladder? More like me pushing the ladder away from my window!"
So had one of these organizations returned my call promptly and I had felt compelled to donate to them, experience unfortunately conditions me to expect a never-ending stream of solicitations sometimes blatant and sometimes masked as "donor updates" but which ultimately end in an appeal. Take for example the internationally respected charity that I donated to back in November (by sending them a check in the mail) and 3 days after World Aids Day, I receive not one but two four-color glossy, two-sided post-cards "urgently asking for your continued support." Two days too late, and two too many. While I have all the respect for their actual programs, this kind of waste (a waste of my donation, a waste of paper, a waste of theirs and my time) is turning me and millions of donors like me off.
"Return On Generosity." Where is it?
Maybe it's my days as a venture capitalist but I treat my for-profit investments the same way I do my charitable giving. I demand a "Return on Generosity." Without it, why should I ever give again? Online, this has been addressed by many charities (especially charities focused on international relief or development) by creating "Ethical Gift catalog's" and other "anecdotal" messaging most of which comes with fine-print that articulates that the charitable gifts you are purchasing are not actually the items you are purchasing and that you're just giving to their general activities fund. New websites like ImportantGifts.org are attempting to create portals around this concept, all of which I feel, if these items being "sold" are largely anecdotal, is absolute hogwash. To think that these types of "ethical gift" give donors anything more than a "good feeling" is naive.
That's why Kiva, GlobalGiving and DonorsChoose are all high atop my list of respected online giving options, because they indicate exactly where your money is going.
But what are the costs?
DonorsChoose charges a "fulfillment fee" ranging between 15% to 25% on each project funded through its organization. GlobalGiving states that between "85-90% of your money goes directly to the project you choose to support." Kivadoesn't appear to charge fees currently but says that it intends to become self-sustainable by 2008 through "the implementation of a number of income streams which may include optional transaction charges to lenders and low debt capital fees to Field Partners."
I'm amazed at how off-putting even modest transactions can be to many donors. I think the word "admin fee" has become such a dirty-word, tarnished more often by outrageous fundraising expenses (which are distinct from administrative fees) such that many potential donors believe that any intermediary charging anything other than the basic credit card fee is highway robbery.
The problem of the $5 Philanthropist
Whether you have $5 or $5,000,000 to give away, you won't solve the problem alone. Pierre Omidyar's wife loved collecting Pez dispensers. Prior to eBay, finding other Pez dispenser collectors to trade with was near impossible. Prior to GiveMeaning, finding other donors who wanted to support the same initiatives as you was just as difficult.
GiveMeaning's response to donor frustration
I created GiveMeaningin response to these frustrations. Here's what we do. We allow anyone to create a fundraising page to achieve a specific charitable goal. The "founder" of the project submits a little write-up of what they want to achieve, and why they think it should get funded. Some of these projects are started by charities fundraising for specific projects that they've identified but the majority of them are started by people unaffiliated with an organization. What we've created is the beginning of the web's first real online marketplace for charitable giving. I say this because someone can come along and post a project and then GiveMeaning will go and find an organization qualified, willing and able to accomplish the goal(s) that has been defined by that project. With over 800 projects on the site that span the globe and the gamut of causes, we've never had a problem finding a suitable organization for any project.
The Power of Plenty
The project page concept brings together like-minded donors to pool their donations together. We call this the "Power of Plenty." Donors (many of whom have never met each other) pool their money together to accomplish the specific project. And whether I gave $5 and many others gave $500, the feeling I get in seeing the project accomplished is just the same as the donor who gave the most.
Anonymity and Return On Generosity
Our privacy policy is dead simple: We won't and we don't. We will never share your information with the charity that receives the money (unless you specifically ask us to) and you will never be solicited by GiveMeaning. As for a Return On Generosity, the only requirement that we impose on organizations that receive money from us is that they upload photos, video, blog updates, etc to their project page so that donors (if interested), can track the progress of their project.
GiveMeaning does all of this without charging any transaction fees, even covering the credit card fees associated with each transaction. We can afford do this because corporate sponsors who buy advertising on these project pages to align their brand to these specific accomplishments (without ever allowing "disingenuous sponsorship.") For our sponsors, a project page is like sponsoring a golf tournament or dinner except that instead of their brand value being forgotten after desert, their brand is intimately connected to this specific outcome for the months of fundraising and then many months thereafter as donors continue to check-in on their projects.
Who's in charge? Donors need to be empowered.
What bothers me about the vast majority of options that exist to facilitate online giving is that they are providing the donor a menu of choices to chose from as opposed to a breed of solutions that empower the donor. In other words, the majority of these services is still driven by a fundraising agenda as opposed to what the donor wants to fund. For those who hope to target only the "consumer philanthropists," who are content to buy Water Buffalos that don't exist, this might be good enough. But what I'd love to see is a crop of donor-centric services that smartly use the power of the internet (and associated technologies) to bring about a whole new donor-lead revolution in giving. For as long as all that we (the online charity services) are doing is giving the donor a choice of pre-selected donation options, we are not serving them properly. The internet has the potential to be a disruptive force that changes the charity sector for the better but as long as the online services mimic the status quo, this opportunity will be lost.
GiveMeaning has started to move this way by allowing literally anyone to start a project with the promise that we will find the charity best qualified, most willing and able to carry-out the specific goal as defined by that donor but this should be just the beginning.
Labels: nptech, philanthropy, Resources, The Giving Carnival
Friday, January 26, 2007
Go forth

On a personal note, I was happy to have Gavin Hollett over at my apartment last night to give him a cheque from the funds he raised at GiveMeaning in support of bringing soccer to a remote, impoverished community in Ecuador. He leaves late tonight.
This project is very special to me for several reasons. Gavin and several other guys all in their early twenties have all played on soccer teams coached by my older brother, Hugh.
Gavin was inspired by Romeo Dallaire's account of seeing young kids in IDP camps during the Rwandan genocide, who despite being surrounded by death and evil, were laughing and smiling playing soccer with a soccer ball made out of plastic bags and twigs.
So this group of guys decided to start collecting used cleats and balls to bring to an impoverished community. It started slowly but gained momentum and credibility and as he leaves tonight, they have raised over $12,000 and received tons of donated equipment!
Late last week, Gavin and a few of his colleagues found out that Romeo Dallaire was speaking in Victoria. They managed to meet him personally and they have a great YouTube clip that they're going to upload of them with Romeo himself talking about what they are doing and applauding their effort.
I'm always excited to see a project get completed, but this project is extra special, given it's personal connection to me and my brother. I was really grateful and honored to hang out with him and his girlfriend on their last night together.
They will be uploading Flickr and YouTube content while in Ecuador. Their blog is also directly imported to their page at GiveMeaning. Check it out at vicsoccer.givemeaning.com
Labels: charity, development, Ecuador, fundraising, philanthropy, soccer
Wednesday, January 24, 2007
Ethical Gifts Are Unethical?!?
A day after Christmas, Philip Greenspun wrote that a friend of his had received a "water buffalo for Christmas from her dad." The gift was made through Heifer International's catalog of "ethical gifts." On their website, they call their catalog "The most important gift catalog in the world." Wow. Quite the claim. We're all familiar with the appeal of buying "ethical gifts" for friends and family. Many international relief and development charities have similar catalogues and new websites have emerged in recent years as online catalogues of these gifts.
Here's the catch: As Phillip's blog post said "If you read the fine print on the page, however, it turns out that there is no actual buffalo and no actual family and you won’t get a photo of your family and your buffalo. The money simply gets dumped into the common fund at the charity. We are trying to decide if this is the crummiest possible Christmas present."
The defense goes like this: "Donors are too lazy, or too uninterested in the details of our activities, so we're going to publish anecdotes that can be easily related and sold to the average consumer." At the best case, this is just lazy and unimaginative and at the worst case, well... In the days of heightened paranoia around "transparency ad accountability" and all of those other multisyllabic words that all cry "who can we trust?" isn't it some relatively dark shade of outright dishonesty?
The other problem with these unethically presented ethical gifts is that they let the donor off the hook. "Well ma, I bought you the Water Buffalo so that's my contribution for the year. Maybe for your birthday, I'll buy a pig, then we'll really have made a difference!"
Not only does it let the donor off the hook but it lessens the likelihood that you can engage that donor in the actual good work that really is happening on the ground.
I think it's high time we treat donors more intelligently, yes, even those that only have $100 to give. Instead of giving them this dumbed-down approach to giving, find new ways to express what it means to take on the problems of a community, embrace media like the one I linked to at the top of this post. Take some of your massive fund-raising budget and spend it on inexpensive video cameras, and a small centrally located edit suite, license some songs, and start posting 'em to YouTube like the clip I posted the other day.
That's the way to engage donors, not treat them like they need to be lied to.
Of course, I can't help but mention that it's this more respectful, intelligent approach that we do at GiveMeaning, but that aside, really, I'm saying to all my colleagues and "competitors" (your view, not mine): Treat donors with more respect and assume a higher degree of intelligence and interest in your work than in the "most important gifts" variety.
Labels: charitablegifts, charity, charitygifts, ethicalgifts, fundraising, greengifts, marketing, media, nptech, philanthropy
Friday, January 19, 2007
Pig-e-Bank campaign

(Wickaninnish Gallery in Granville Island was the store who raised the most money)
We have picked-up all of our Christmas REAL CHANGE FROM SPARE CHANGE retail campaign experiment here in Vancouver and we're all totally blown away by the success!

By way of background, we built these beautiful red little boxes that we call "Pig-e-Banks" and gave them out to retailers throughout Vancouver. We asked them to pick any charity in Canada or any project on our site that they wanted to fundraise for and then ask their customers to donate their spare change.
After seeing how much money was raised by kids in our Halloween campaign pilot, we thought we would extend the experiment to retail stores.
Conventional wisdom warned that Point-of-Purchase retail real estate was far too valuable to give over to the Pig-e-Bank boxes, never-mind the business of the season would prevent employees from talking about the Pig-e-Bank or anything else during their busiest time of the year.
In less than three weeks, a total of $2082.05 was raised from participating retailers!!!
The top 5 stores (who raised the most money were):
1. Wickaninnish Gallery
2. Gloss Salon
3. Chic
4. Rocky Mountain Chocolate Factory
5. Heaven's Playground
The program validated everything I instinctively believed. It's perfectly fitting that the Chinese New Year is the "Year of the Pig." We're going to expand this coin collection program nation-wide.
GiveMeaning takes care of all of the logistics (picking-up, sorting, getting the participants the boxes etc). It's perfect for any store, any office, any desk at work. And our "Junior" version is ideal for kids groups and schools to raise money.
If you're interested in participating, click here

Dear, a store in South Granville got creative with their box and made a little sign to wave to customers asking them to donate in support of the BC SPCA.
Of course, the program couldn't have happened without Hannah & Anna, our dynamic duo who went store-to-store, spreading our Piggies throughout the city

Thanks to everyone who participated. In such a short amount of time, we raised a lot of money (given the denominations collected) and have proven the concept. Now it's time to roll-out these little Piggies across the Country!
Labels: charity, coin, community, fundraising, innovative, nptech, philanthropy, pig-e-bank, web
Wednesday, January 17, 2007
Blogging in the Philanthrosphere
I had just finished reading Phil Cubeta's blog this morning in which he writes "Philanthropy blogging is becoming an awful lot like reading way too many professional journals: The official story told by the officials in official upper middle brow language that will upset no one and change nothing, often accompanied by advertising, or a business model that ties the words back to an influx of cash and a nice soft life. "
So in response to Lucy's question and to Phil's point, I ask "What foundations's representatives or donors are saying anything interesting or world changing on their blogs?" The list then becomes small if not almost entirely non-existent.
What I take from Phil's post is that bloggers who represent foundations, donors, charities, whatever, they must actually ENGAGE. And this starts ultimately by being able to talk about what's wrong with the sector and/or specific programs and interventions... It means throwing out ideas fearlessly that break the status quo and it means one of us philanthropshere bloggers actually being the ones to break the Gates Foundation story not just commenting on the story.
And you know, by being "out-there" it may mean you're less popular at the next schmoozefest, but guess what? You'll be headlining the event, because people crave the real deal.
On the Social Networks & Virtual World's Question
I have blogged previously about canceling my MySpace account. As someone who consults to many charities about IT and media strategies, I can tell you that if any charity or foundation representative boasted that they were spending time on MySpace or Friendster, let alone Second Life or any virtual world, I would tell them they are wasting their time.
Organizations are far-better served investing resources in making their own sites more interesting, including having content and activities that encourage that organization's supporters to be the ones creating a new audience. Kiva and DonorsChoose have introduced blog badges to some success but even the big sites have a long way to go to leveraging their content to turn their supporters into their spokespeople.
Labels: blog, charity, innovative, media, philanthropy, web, web2
Tuesday, January 16, 2007
An amazing early birthday gift
The orphanage is home to about 50 children ranging in age from 6 - 17. Because of the wide range in age of the kids, the orphanage must transport the kids to several different schools, which means several bus trips a day. In addition to school transport, the orphanage also needs a vehicle to go to the market each day to pick up fresh produce for the children's meals.
The project reached it's goal back in November with most of the funds being raised directly through the site and additional donations being raised off-line.
This video is what we got from the Canadian charity responsible for this project.
Jess and I watched it together first and we were moved to tears! Talk about "Return On Generosity!!!"
Labels: charity, fundraising, indonesia, media, orphanage, philanthropy, world, youtube
Tuesday, January 02, 2007
2007
That said, if I have to compare 2007 to a more recent time when I dreamed of the future, say when I started GiveMeaning, a lot has changed.
When I started GiveMeaning in the summer of 2005 wise, intelligent, experienced people told me there was both no need to change anything about the charitable sector. Worse yet, trying to form some kind of business that could eventually profit from charity was not only bad business but just bad form.
Two years later, Philanthropy, social consciousness, charity, altruism, the desire to do good, to change the world is THE topic. Magazines launched, new web ventures launched, thinking changing, evolving.
I'm happy to see a more vocal voicing of a desire to find meaning in our lives. There is of course, danger that by turning up the volume on the conversation around doing good, that we overdose and overwhelm. Or that with all the recipes to do good, that we end up buying a bunch of ingredients, and then settling on take-out.
As for me personally, here are my New Year's resolutions (in no particular order):
Blog more: I want to do more with this blog. I want to get out of the office a lot more, not just in Africa but everywhere where we have projects going on (which is pretty much everywhere in the world). There are so many people that start projects on GiveMeaning that I am totally amazed and inspired by. I want to help tell their stories.
Women's Rights Now: I have registered the domain womensrightsnow.org I'm going to create a simple petition site that I want to use to advocate for what is the simplest, smartest one thing we can do to change the world: Ensure women's rights and gender equality the world over. I hope to launch the site before the end of January.
Get out there: The greatest joy and most inspiration I get is talking to young people. I want to get out to more schools this year.
And now on to my first day back in the office. Enjoy!
Labels: charity, givemeaning, media, npo, philanthropy, resolutions, web
Saturday, December 23, 2006
We're all the king's boot-makers
Toronto earlier in the week was particularly special for me because I got to meet with Karyn Kennedy, the Executive Director of The Toronto Child Abuse Center ("TCAC")
TCAC was introduced to me by Christie Blatchford of the Globe & Mail (a journalist for whom I have immense respect). It was Christie's courtroom coverage of the story of Randal Dooney, a young boy who was brutally tortured and ultimately murdered by his Father and Step-mother that inspired be to start GiveMeaning. I was so angered and saddened by the total break-down in the "safety net" that was supposed to protect children in Canada from this abuse, that I wanted to do something, anything.
Here I was having just read Christie's coverage and motivated to act, and I couldn't find anything at my fingertips that I could do to react positively to this story. I spent the next couple of weeks trying in vain to reach-out to local organizations that were tasked to provide counsellings to children who have been abused but I either couldn't find the organizations or couldn't get my email or phone call returned when I did find a number or an email address to ping.
The reason? Because most of the small organizations, the ones looking after kids like Randal and his brother Tego (who survived and is now living back in his native Jamaica), these organizations operate on such shoe-string budgets that they don't have enough staff to both provide their services and respond to interested donors like me.
GiveMeaning's service is designed for ALL charities but it's the small organizations, the ones whose names we don't know, the ones whose organizations are constantly struggling for funding which really sums up more than 80% of the 80,000 charities in this country, and a similar percentage of the more than 1,000,000 charities in the US, say nothing of the rest of the world.
I had a great meeting with Karyn and though she doesn't have any projects on the site yet, we discussed several exciting initiatives that we can work on together. I've long asserted that if we want to truly want to make change in our country, we have to focus on the root causes of the problems that manifest many years later as a result of those problems.
Child Abuse is irrefutably one of the most obvious root causes of homelessness, violent crime, and sex crimes. Anyone who wants to actually reduce the instances of any of these social problems who proposes anything other than tackling child abuse is bound to fail. Blunt, yes. Controversial, maybe. Room to debate my point? Only by massaging the words. My assertion isn't a difficult argument to agree with, is it? And yet, in provinces like Ontario where too many sensational cases of children like Randall Dooney and Jeffery Baldwin were failed by the Province, leading to their deaths but across the Country, we have provincially funded organizations that are stymied in their abilities to intervene.
Child Abuse is one of those "hard topics" in charity to sell. But increasingly, I want GiveMeaning to find a way to address these "hard topics" by marrying our innovative marketing ideas with the wonderful, hard-working, and life-changing organizations like Toronto Child Abuse Center.
If we can empower organizations like TCAC by providing them new ways to communicate their message, new ways to engage, the children in Canada who right now, as we celebrate our holidays, are suffering horrible, unspeakable, unthinkable acts of violence and depravity will be saved. Let us not wait until they are another of Christie's stories.
As it seems to be the case with each of these blog entries, I start by meaning to keep it light, talk about a million different things that happened this week, I found a topic I needed to talk about, if for no other reason than for me to commit my own thoughts to the page.
Two last things. I have started my own project at GiveMeaning. In the two years of running GiveMeaning, I have never started my own project. I will enter a separate blog entry over the holidays about it, but you can visit it at yves.givemeaning.com
I'm on my way to do my last interview of a week that has been - gratefully - full of interviews. I have never met the host of Get Connected, but judging his bio, it should make for a good, interactive interview.
Merry Christmas (it's a sentiment, not a religious assertion).
Stay Safe and Warm.
Labels: abuse, aid, canada, charity, childabuse, givemeaning, philanthropy, politics, web
Sunday, December 17, 2006
Worth dying for
we'll bomb this town and stop for lunch
and never, nevermind these awful cries
it's not as real if you don't look in their eyes
These are lyrics from Stabilo's song that I downloaded tonight.
I know why I'm restless. Before a flight, I almost always buy an armful of magazines and newspapers to read on the plane. Tonight, it seemed as though all of what I read stitched together in my mind. Here are the threads I'm weaving with:
Vanity Fair: article on neo-cons fingerpointing at the Bush administration now that Iraq is more than a quagmire.
Us Magazine's (my guilty pleasure) feature on holiday gifts that give back,
The Walrus - "Stars in Africa"
Globe & Mail - Christie Blatchford's weekend article about Shawn Denty, a Canadian soldier who with help from his family, friends and neighbours back home in Oakville, got medical equipment donated to a hospital in Kandahar City, Afghanistan.
First, on its own for a second, because I'm just so beside myself about this, I have to separate this from all other thoughts. US Magazine's feature on "Holiday gifts that give back" includes a US $2,600 Gucci hobo bag that gives 20% of sales to UNICEF-run programs in Mozambique.
Never-mind whether it's 20% of gross or net sales. I just can't help but see it as shockingly crass. Anger-making crass. In another blog entry, I want to rant about this more but I'll move on.
This article in The Walrus spoke about how Oxfam has a staff position for "Artiste liaison manager" responsible for reaching out to potential celebrity spokespeople. It also spoke about a book called "Compassion Fatigue," the title (for these purposes) says it all.
Vanity Fair's Iraq article made me think back to the failure of Operation Gothic Serpent in Somalia (aka "Blackhawk down") which made me think back to the days that Republicans said that the US has no business in the business of nation building. The loss of US lives in Somalia weakened the voting public's will to support these kinds of interventions. Clinton thought there was not enough political support at home to intervene in the Rwandan genocide.
Then, I came into my hotel room and logged on to the BBC website and read a debate about what to do about Darfur. It bears noting that I accessed this link to the debate because I had originally clicked on an article about what George Clooney had to say about Darfur. It's from there that I linked in to the debate. And, you know: on one level, there you go. Clooney helped me click through. And when I clicked through, I read the Debate. So there.
But then, when I click through and I read the Debate, I think back to the neocon article. The one where a bunch of intellectuals talk candidly about the failure of the war in Iraq, a war that they all famously advocated for. The glossy pictures of these individuals all giving their best "ponder pose" that accompany their finger-pointing and deflections really does give weight to the ol' "a picture is worth a thousand words."
The connection between the debate about what to do in Darfur and the Vanity Fair article is this: There is no way that the US, or Canada (with its mission in Afghanistan) is going to send peacekeeping troops into Darfur. And a UN peacekeeping force is what's needed.
What is needed to stop the violence in Darfur is for the lives of each UN soldier to be equal to that of each innocent man, woman and child in Darfur. All life is equal in the world except in politics.
This is my new campaign idea: Give soldiers something worth dying for. If we want to end the genocide in Darfur, we must be willing to pay with our soldiers lives. It's just that I can't see any Canadian or US politician being so bold as to say so. Incidentally, I think that a Canadian military presence in Afghanistan is worthy and so this "war worth fighting for" is specifically talking about Iraq.
But are you willing to support the politicians who propose they send your country's soldiers in to intervene, knowing that any foreign troops will be treated by the government of Sudan as hostile invaders? Are you willing to risk the lives of our soldiers to save the lives of their men and women and children.
It's 4:12am now. A busy week ahead of me here in Toronto.
Labels: africa, charity, darfur, media, music, philanthropy, toronto
Sunday, December 03, 2006
Philanthropy as the new reality series?
This idea is fraught with problems. We all know that "reality television" is as produced as fictional reality. Even with "undercover" cameras, it's unlikely that these people will earn enough credibility or find their way within a community in 10 days. Add the producers' desire to package the show so as to maximize viewers, you have a stylized version of homelessness which is conveyed and then accepted as reality.
I find the following quote from the Guardian laden with irony: "Mr Elliott says his motivation is not a desire to appear on television but a means to redistribute a slice of his £60m fortune: "I don't think charities are good at it. They don't tend to pick out the most deserving cases. They tend to pick out the sexy ones and the politically correct ones." And yet this man will decide who is the most deserving person in 10 days?
I hope to all hope that any participa